Council requires evidence from a claimant before considering a claim for reimbursement of any costs associated with damage to private infrastructure alleged to have been caused by trees located on Council controlled property (public land).
The onus lies on the claimant to provide sufficient documentary evidence or proof to substantiate a claim that Council trees have allegedly caused the relevant damage. This may necessitate the provision of photographs, professional experts' reports, e.g. consulting arborist's report or a plumber's report or other extrinsic evidence to demonstrate that Council trees have directly caused the relevant damage.
In order for any claim to be properly considered, any such evidence must be provided to Council for consideration prior
to undertaking any repair work. Please note that under no circumstances are Council trees to be pruned or removed by residents.
Below is a guide only as to the minimum documentary evidence required by Council for claims relating to damage to sewer and stormwater, structures, driveways and fences or walls alleged to have been caused by Council trees.