Newcastle offers a range of public transport services, including buses, the Stockton Ferry and trains.
The NSW Government has primary responsibility for public transport planning and service provision.
Council’s role in public transport is primarily one of facilitation through:
- Supportive land use and development decisions
- Consulting with transport providers and advocating network improvements
- Provision of infrastructure such as shelters and seating, and good walking connections to public transport nodes
- Supporting other levels of government to promote public transport use
- Parking management.
To plan your trip using public transport, go to the trip planner at transportnsw.info. You can also use this site to access comprehensive information about fares and tickets, maps, timetables, service changes and using public transport.
A number of apps have been developed that allow you to track your service, real-time. Apps allow you to view what you need to know, such as:
- Where your train or bus is now
- Train service updates such as cancellations and delays
- If selected train stations have a lift or escalator
- The closest bus stops and routes
- Estimated bus arrival times.
For more information on the available apps and other ways to keep up to date, visit transportnsw.info
Opal Electronic Ticketing System
The Opal card is an easy, convenient way of paying for your travel on public transport. The Opal card is a free smartcard ticket that you load value onto and keep for travel on all public transport in Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands. Customers using an Opal card tap on at a card reader at the start of their journey and tap off at the end. The fare is calculated automatically and deducted from the value stored on the Opal card. Your balance is displayed every time you tap on or off.
You can pick up an unregistered Opal card from one of 2000 retailers across the Opal network area, including many in Newcastle, or order online or by phone. Adult, Child/Youth, Senior/Pensioner and Concession Opal cards are available.
Benefits of the Opal card include:
- Cap of $15 on daily travel and $60 on weekly travel, no matter how much you travel (excluding the Sydney Airport Station Access Fee)
- Travel all day on Sunday for no more than $2.50
- Take 8 paid journeys from Monday to Sunday and enjoy free travel for the rest of the week
- Off-peak discounts on train fares.
For more information, visit the Opal website
Most suburbs within Newcastle and Lake Macquarie are serviced by Newcastle Buses. A number of private bus operators connect the remaining suburbs, as well as towns and regional centres throughout the Lower Hunter, to Newcastle. Most buses operate on fixed routes and stop at designated bus stops.
Information and timetables for bus services are available from the individual bus depots, the bus company websites, Visitor Information Centres and some shopping centres, in addition to transportnsw.info. Some bus stops have timetable information displays.
Contact details of the main operators in Newcastle are listed below. For a full list of operators in the Lower Hunter, refer to the Lower Hunter Transport Guide or the Transport for NSW website
Hunter Valley Buses
6 Glenwood Drive, Thornton NSW 2322
Phone: 4935 7200
Newcastle Buses & Ferries
Cnr Denison St and Gordon Ave, Hamilton NSW 2303
Phone: 4974 1600
Lost property: 4974 1611
Port Stephens Coaches
17A Port Stephens Dr, Anna Bay NSW 2316
Phone: 4982 2940
Fare Free Bus Zone
Did you know that any state government bus is free in the city centre between 7.30am and 6pm seven days a week?
The State Transit Authority (Newcastle Buses) fare free zone extends from Selma Street in the west; north to the Tree of Knowledge corner (Hannell Street, Wickham) and east to the beaches. The zone loops south into Darby Street, along Bull Street and then back to King Street.
Normal fares apply outside the specified hours and/or beyond the zone. Opal Customers travelling within the boundaries of the Fare Free Zone are not required to tap on and tap off.
Newcastle Buses & Ferries operates ferry services between Stockton Wharf and Newcastle Wharf, from approximately 5am until 11pm weekdays and 10pm on Sundays. Services operate until around midnight on Friday and Saturday nights. The service operates every half hour for most of the day, with higher frequency (every 20 minutes) during morning and afternoon peak periods. All services and wharves are wheelchair accessible. The ferry trip from Stockton Wharf to Newcastle Wharf takes approximately five minutes.
For information on tickets and timetables, go to:
Newcastle Buses & Ferries or visit transportnsw.info
Trains are a fast, comfortable and convenient way to travel between many suburban areas and the main centres in Newcastle and across the Lower Hunter. There are two passenger rail lines in the Lower Hunter: the Central Coast & Newcastle Line and the Hunter Line.
Information on services, timetables, destinations and fares is available from
and NSW TrainLink
and phone 131500.
operate in the greater Newcastle area 24 hours a day. Book a taxi anytime by phoning 133 300 or for those with speech or hearing difficulties use the fax booking service on (02) 4940 5910.
There are secure taxi ranks in the city centre and Hamilton which have security guards present, to provide a safe environment for intending passengers and taxi drivers.