New Administration Centre at 12 Stewart Avenue

12 Stewart Avenue, Newcastle West

Why we're moving in October

City of Newcastle's administration staff currently work from three separate Civic Precinct locations in dated workspaces that restrict collaboration and service delivery for rate payers.

Our October move to new, highly accessible offices at 12 Stewart Avenue, Newcastle West, on the corner of Hunter Street, will provide much-needed collaborative-working space and meeting-room flexibility.

Located just 100m south of the Newcastle Interchange, the new Administration Centre will provide customers all the usual services when we move in and conduct business as normal. 

The move aligns with our organisation's vision to create a smart, liveable and sustainable global city.

The City of Newcastle will be the first government agency to relocate to new premises in the West End in line with strategic plans supported by all levels of government to shift the central business district (CBD) there. NSW Government agencies will also move in across the road to the former Store site after a bus interchange and two residential towers, with mixed-use retail and commercial space, are built.

Renewal of the Civic Precinct is set to follow our departure, with the 1970s-era 'Roundhouse' building to be transformed into Newcastle's first five-star hotel and the University of Newcastle expanding its inner-city campus to Honeysuckle.

The Stewart Avenue office block sits 1.2km west of the current admin centre, has ample space for all staff and boasts flexible and collaborative working spaces to help us work better with each other and the many external stakeholders who are integral to the city's continued success. 

Business as usual

The City's phone numbers and web adress will remain the same when we move.

The community will be able to access our customer service team at 12 Stewart Avenue from October with a temporary customer service centre operating until January, when the permanent customer service centre is expected to be completed

Visitor parking will be available in the building, with access from Stewart Avenue and Wood Street (see map below), and in ample 2P zones on surrounding streets.

Stewart Avenue and Wood Street entries

Snapshot of the move

  • The new building will support the City’s workplace strategy to improve communication, collaboration and productivity
  • The current workplace over three buildings and 12 floors causes barriers to collaboration and inefficiencies through travel time and separation of services
  • Significant investment was required to refurbish the old administration buildings, and an independent business case demonstrated the optimum outcome was for the relocation to new premises
  • Council resolved to pursue an Expression of Interest process that led to the sale of the 'Roundhouse' to hotel group Crystalbrook Collection
  • The new offices will have many sustainable features to reflect the City’s commitment to reducing our environmental impacts, including a solar power system on the roof
  • The move to a new fit-for-purpose building will increase productivity and improve staff retention, making the City a more attractive employer.