The Business Improvement Association is expected to only use the Service Fee for the purpose of beautifying, promoting and developing the area as specifically agreed to in the Deliverables Plan approved by the City of Newcastle. Special Rate Funds must not be used for administration costs, employee costs or used for any other costs related to the operation of the Service Provider unless approved in writing by the City of Newcastle.
A Deliverables Plan is a plan approved by the City of Newcastle’s nominated representative in writing containing the details of what the Service Provider intends to do to deliver the Service, including how and when the Service Fee will be spent, an operational plan and a marketing and communication plan for delivering the Service. The Deliverables Plan contains measurable targets for service delivery, which the Association is expected to report on to the City of Newcastle.