Compliments, Complaints and Feedback Form

Please complete this form to submit your compliment, complaint or feedback to City of Newcastle. So that we can swiftly acknowledge and process/review your request, please provide all of the required details below.

If you do not have an email address or wish to remain anonymous, please provide the information in writing to:

City of Newcastle
PO Box 489
Newcastle  NSW  2300.

Contact Details
Please provide your preferred contact number
Service Request
What is your request about*:

Please provide full details about your compliment, complaint or feedback
By submitting this form, I acknowledge that the information provided is true and correct.

Privacy Disclaimer

We are committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan.

Purpose:  We will use the information to process your request.
Intended recipients: authorised Council Officers and its contractors or agents.
Supply: voluntary.
Consequence of non-provision: We may not be able to process your request.
Storage and security: information will be stored in accordance with Council’s Record Management Policy.
Access: by contacting us by phone on (02) 4974 2000 or attending Council.

* denotes mandatory fields