D&B-Duty Service

The City of Newcastle (CN)'s Duty Officers assist the public with general enquiries about the development and building process and review development applications submitted to CN.

Their services are in high demand with over 10,000 requests received each year for assistance. An appointment system is in place to provide customers with greater certainty when the officer is available. 

Please phone (02) 4974 2000 to make an appointment or to speak with an officer.
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