Our response to COVID-19

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The safety and wellbeing of our communities, customers and employees is our top priority.

Our dedicated emergency response team is working with government partners and local stakeholders on maintaining essential services, delivering community and economic support, and planning for the City’s recovery from COVID-19.

We're responding to COVID-19 in the following ways:

  • The City of Newcastle COVID-19 Emergency Response Team is leading all aspects of the City's response and includes People and Culture (and WHS), Legal (Emergency Management and Risk) and Corporate Affairs (Communications and Community Engagement).
  • Our Community and Economic Resilience Package has been launched to provide comprehensive support to help locals through the unprecedented effects of COVID-19.
  • We comply with the NSW Government’s Public Health Orders relating to public spaces such as playgrounds, skateparks and beaches.
  • We are actively involved in the Local Emergency Management Committee's response to COVID-19 which includes police, NSW Fire Brigades, SES, Health, Transport for NSW and neighbouring councils. This is allowing us to establish joint approaches and provide consistent advice. 
  • We have activated the Emergency Management Action Plan (EMAP) for Newcastle. This Plan is aligned to State and National emergency plans and City of Newcastle’s suite of Emergency Management Plans. The EMAP outlines strategies for CN in accordance with readiness and key actions which CN is committed to in accordance with relevant legislation, Acts and Regulations.
  • We have eased regulatory enforcement to give businesses flexibility to reduce the impacts of COVID-19, allowing more truck deliveries to supermarkets, and longer hours for doctors’ surgeries. Read more about Council's approach to ease COVID-19 pressures. Read the message from Rob Stokes Minister for Planning and Public Spaces.
  • We are promoting the NSW Health as the primary source of information and health updates.

FAQs and Facts

The COVID-19 pandemic has created a lot of uncertainty in the community, especially when it comes to restrictions on what you can do and where you can go. While restrictions and guidance are constantly changing, we've put together a quick rundown of how coronavirus is currently affecting day-to-day life in Newcastle.

City of Newcastle will continually respond to Public Health Orders to ensure compliance and the safety of our communities. Public Health Orders are enforced by the NSW Police with a potential $11,000 fine for breaches.

Council Services and Facilities

Will my bins still be collected?

Kerb-side collection services continue as usual. Please continue to put your bins out on your regular day.

Further FAQs on Waste services can be found: COVID-19 Waste services 

What if I need to contact City of Newcastle?
Can I go to the library, museum or art gallery?
Is Park and Ride still operating?
Are community halls open?
Are Council Meetings still happening?
What is the Council doing to support businesses?
Has Council allowed construction on weekends?
Has Council allowed more truck deliveries?
How are these restrictions being monitored?
Will the City carry out extra cleaning of outdoor facilities?
Will Council refund premises with valid outdoor trading approvals?

Beaches, Baths and Parks

Can I go to the beach to swim, surf, or to meet friends?
Can I swim at the Ocean Baths?
Can I go to the pool?
Can I go to the park, or sportsground?
Can I use barbecues in public parks?
Can I go to the off-leash dog parks?
Can I walk along Bathers Way, the Foreshore, Fernleigh Track etc?

Return to Sport

What is the City’s role in rebooting sport?
What does a return to training scenario look like?
How can organisations and individuals minimise the risk of COVID-19 transmission?
What other information is available?
When will organised sports return?

General

Can I leave my house?
Can I have a party at home?
Are Newcastle's cafes and restaurants still open for business?
Are boat ramps open?

Facts

Council is supporting the NSW Government in sharing information on its channels.

Health information:

Economic stimulus package information:

Government Coronavirus (COVID-19) advice: