Financial Assistance - City Centre Special Rate-Payers

Applying for Financial Assistance

Following a successful Lord Mayoral Minute, Council resolved to provide assistance to businesses feeling financial pressure due to ongoing development construction occurring within the Hunter Mall and Newcastle East areas.

This assistance is available to businesses located within the City Centre Benefit Mall or City East Special Rate areas. If your property is eligible, you are entitled to assistance amounting to 50 per cent of the amount of the 2019/20 City Centre Special Rate, which is itemised on the 2019/20 Rates and Charges Notice mailed to your postal address.

Financial assistance is available:

  • Where the property is tenanted, to the tenant(s) of the property, or
  • to the property owner - providing the property is solely owner occupied and no part of the property is tenanted.

To access this assistance, you (as the property owner) need to follow these steps:

  1. Pay at least the first quarterly rates instalment shown on your 2019/20 Rates and Charges Notice.
  2. Complete the Financial Assistance application form (PDF) which must be completed by both you and (where applicable) the tenant(s) of the property. Where more than one tenant occupies the property, a separate form is required for each tenant who requires assistance.
  3. Council will then provide financial assistance into your nominated bank account as shown on the Financial Assistance application form (PDF). Please note, however, in completing the application, you as the property owner agree to pass on to the tenant(s) where applicable, 100 per cent of the financial assistance subsequently received from City of Newcastle.

Those listed on the application form(s) will be notified by email once the financial assistance payment is made to the nominated account. Application forms can be lodged with Council by:


By mail:
Chief Executive Officer
City of Newcastle
P O Box 489
Newcastle NSW 2300

In person:
City Administration Centre
12 Stewart Avenue
Newcastle West NSW 2300