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Guiding tourism and supporting our local visitor economy

Destination Management Plan

The draft Plan is now on exhibition and City of Newcastle is asking community members and industry professionals for feedback to ensure the strategies and actions are on track.

Destination Management Plan

About the Destination Management Plan


The draft Destination Management Plan (DMP) identifies the key strategies and actions to develop Newcastle’s visitor economy and tourism marketing opportunities.

In 2019 Newcastle's visitor economy was valued at $945 million in economic output and supported close to 5,000 jobs. The visitor economy has been significantly impacted by COVID-19 and the draft DMP discusses strategies to assist our economy on the path to recovery.

Have your say


To help us achieve a great outcome for the Newcastle Destination Management Plan we encourage your feedback on the Draft Plan. Comment in the below form to provide your feedback.

The public exhibition period closes midnight Friday 22 January 2021.

Your feedback
Your details

Email: mail@ncc.nsw.gov.au
By mail:
City of Newcastle
PO Box 489, Newcastle, NSW 2300

Subject: Submission - Destination Management Plan
*Reference 'Destination Management Plan' in the title for emailed and posted submissions.

Note: Writing a submission is one way of sharing your views and opinions with Council. All submissions are considered before making a decision and your submission may be included in a report to Council. If you wish to have information in your submission suppressed, you will need to request this in writing.

What happens next?


During the exhibition, all interested persons are encouraged to view the draft Plan and provide written comments. All comments received will be reported to a future Council meeting for consideration before a final decision is made.

Protecting your privacy

The City of Newcastle is committed to protecting your privacy.  We take reasonable steps to comply with relevant legislation and Council policy.
Purpose of collecting personal details: Council is collecting this information to determine the local community’s views and opinions on the proposal outlined.
Intended recipients:  Information provided as part of the consultation will be used as part of the investigation into the proposal, and may be included in future reports on the issue.
Storage and security:  Information provided will be stored on Council's database and will be subject to Council’s information and privacy policies.
Access: Individuals can access data to check accuracy by contacting Council.

Project timeline

Contact us

Tourism Team

Strategy and Engagement

Phone: 02 4974 2000
Email: engage@ncc.nsw.gov.au

Frequently asked questions

Destination management is an ongoing process that engages delivery partners (tourism industry, government and community leaders) in a strong collaborative network to deliver on a clear vision for the future of the visitor economy. 

The visitor economy is traditionally known as the tourism sector and encompasses all businesses and services that a visitor to Newcastle would typically engage with.

Yes, the draft Destination Management Plan 2021 - 2025 is designed to build on the existing plan and set out the context and road map for Newcastle over the next five years. It reviews and refreshes the ideas and actions of the previous 2016 plan to facilitate relevant priority initatives to be delivered collectively by City of Newcastle, industry and the private sector. 

City of Newcastle has been working with community and industry to develop a road map that ensures tourism adds value to the economy, social fabric and ecology of our communities. The process was supported by considerable research, commissioned by City of Newcastle, which was shared with industry and used to inform the development of the DMP.

Representatives of local tourism industry and stakeholder organisations, groups and individuals with an interest in tourism across Newcastle came together to determine perceptions around important issues, challenges and opportunities to sustainably grow tourism over the next five years.

The draft Newcastle Destination Management Plan 2021 - 2025 includes a suite of research and analysis to inform strategic decision making and visitor economy direction. The DMP has nine clear objectives that are articulated through seven key themes, encompassing 45 priority initiatives to be delivered over the next five years, to ensure the growth and sustainability of the sector. 

Projects have been identified through three strategic considerations: 

  • Collaboration and regional positioning eg. examining Newcastle's role as a hub for the broader Hunter Region
  • Infrastructure and enabling eg. ensuring investment in key arrival infrastructure, such as Newcastle Airport, to improve connectivity and accessibility 
  • Product and experience development eg. new bookable experiences that are unique to Newcastle

The visitor economy is a significant contributor to Newcastle's economy and has been heavily impacted by COVID-19. As such, City of Newcastle recognises the importance of community feedback on the draft DMP as the city continues its journey towards recovery. 
 

The exhibition period is eight weeks, from 25 November 2020 until midnight 22 January 2021.

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