COVID-19: Updates

Last updated 11 August 2020

Newcastle Libraries has recommenced selected services, with a staged approach to reopening our libraries that prioritises public and employee safety.

If you have been to any of the latest NSW Health COVID-19 case locations you either have to ‘self-isolate immediately and get tested for symptoms’ or ‘monitor for symptoms’.  The current NSW Health alert advice including the locations and any applicable dates and times is here.

More information is available at www.nsw.gov.au/covid-19


We currently have the following branches open for you on an express basis:

Branch 

Mon 

Tues 

Wed 

Thurs 

Fri 

Sat 

Sun 

Mayfield 

9.30am – 5pm 

9.30am – 8pm 

9.30am – 5pm 

9.30am – 8pm 

9.30am – 5pm 

9.30am – 1pm 

Closed

City 

9.30am – 8pm 

9.30am – 8pm 

9.30am – 8pm 

9.30am – 8pm 

9.30am – 6pm 

9.30am – 2pm 

Closed

Wallsend

9.30am – 8pm

9.30am – 8pm

9.30am – 8pm

9.30am – 8pm 

9.30am – 6pm 

9.30am – 2pm 

1.30pm - 5pm

New Lambton 

9.30am – 8pm 

9.30am – 5pm 

9.30am – 8pm 

9.30am – 5pm 

9.30am – 5pm 

9.30am – 1pm 

Closed

Adamstown

9.30am – 5pm  closed  9.30am – 5pm  1pm – 5pm  closed  9.30am – 1pm Closed

Beresfield

9.30am – 5pm*  closed  9.30am – 5pm*  closed  closed  9.30am – 1pm Closed

Hamilton

closed  9.30am – 5pm  1pm – 5pm  closed  9.30am – 5pm 9.30am – 1pm Closed

Stockton

closed  9.30am – 5pm*  closed  9.30am – 5pm* closed  9.30am – 1pm Closed

*closed for lunch 12.30pm - 1.30pm

Newcastle Toy Library will re-open at New Lambton Library from Saturday 8 August. Our partners at the Toy Library have worked hard to make the service safe and inclusive. To find out more please visit the Newcastle Toy Library Facebook page.

We also have our home library service - for the most vulnerable and marginalised in our community - along with a Call and Collect service available to all members. To access this service simply call 4974 5300 and request ‘Call and Collect’.

We appreciate your patience as our team works through our COVID-19 safe plan, we are taking considered measures to ensure we meet Public Health Order requirements, which includes changes to our service delivery and preparing our spaces with additional safeguards, such as ‘express’ member visitation guidelines. We welcome members and the general public to visit our open branches, while we continue to maintain attendance registers at these sites. 

Regular services will continue to be added, so please check back to this page for updates, or follow us on Facebook.
  

Frequently Asked Questions

Are the library branches open?

Newcastle (City), Wallsend, Mayfield and New Lambton libraries are currently open for ‘express’ member access:

As of 27 July, Adamstown, Beresfield, Hamilton and Stockton branches will reopen with modified hours. 

We are taking a phased approach to re-opening our libraries to allow time to make the necessary changes to our service delivery and prepare our various spaces. The safety of our community and team are our priority.

Members can access an extensive range of digital programs, content and services online. Read more about the eLibrary.

Up-to-date visiting information can be found above or at https://www.newcastle.nsw.gov.au/library/connect/visit/our-branches

What services are available?
How do I access the Home Library Service?
How do I organise a Call and Collect?
What additional measures are in place as a result of COVID-19?
What are the ‘express’ visitation guidelines?
Can I return books at the returns chute?
Are the public programs still running?
What can I access online?
How can I contact the Library?
How do I become a member?