Christmas Operating Hours
City Administration Centre - Closed from midday Friday 20 December 2024, reopening on Thursday 2 January 2025.
Customer Service Centre (phone enquiries) - All customer service operations will be closed for the festive period from midday on Friday 20 December 2024, reopening on Thursday 2 January 2025. For urgent matters, including those relating to public safety that require immediate attention, please call 02 4974 2000 for 24 hour assistance.
Waste Collections - There will be no kerbside bin collections on Christmas Day. All services between Wednesday 25 December and Friday 27 December will take place one day later than usual. Please have your bins on the kerb by 5am on your revised collection day.
| If your regular collection day falls on... | Your bins will be serviced on... |
|---|---|
| Monday 23 December | Monday 23 December |
| Tuesday 24 December | Tuesday 24 December |
| Wednesday 25 December | Thursday 26 December |
| Thursday 26 December | Friday 27 December |
| Friday 27 December | Saturday 28 December |
All regular bin services will resume from Monday 30 December, with collections undertaken as usual on New Year's Day.
Summerhill Waste Management Centre - Landfill operating hours are as follows:
- Christmas Day: Closed
- Normal weekdays: 7.30am - 4.45pm
- Weekends and other public holidays: 9am - 2.45pm
The Summerhill Administration Office will close at 12pm Friday 20 December 2024 and will reopen at 8am on Thursday 2 January 2025.
'Tis the season to recycle! Follow our guide for working towards a zero-waste Christmas, and make use of our Sort & Save service at Summerhill Waste Management Centre to recycle your excess cardboard boxes, bottles and cans. This service is free for Newcastle residents who pre-sort certain wastes by material type before they arrive. Visit our Sort & Save page for details.
Newcastle Libraries - Branches will close from midday on Friday 20 December 2024, reopening on Thursday 2 January 2025. Returns chutes will be closed at all branches (except Lambton). However, due dates will be extended beyond the closure period - so there's no rush to return your items.
Newcastle Museum - Will be closed Friday 20 December, Christmas Eve, Christmas Day and Boxing Day.
Visitor Information Centre - Operating hours are as follows:
- Closed Public Holidays: Christmas Eve, Christmas Day, Boxing Day and New Year's Day
- Limited Trading Hours: Friday 27 December to Tuesday 31 December 2024, 10am - 2pm
- Normal Trading Hours: Effective Thursday 2 January 2025
- Normal weekdays: 9.30am - 4.30pm
- Weekends and other public holidays: 10am - 2pm
