Policies

  • Policies
Art Gallery Acquisitions and Deaccessioning Policy
The purpose of the policy is to provide a framework for the acquisition and de- accession of Works of Art in the Collection.
23/8/2022
Asset Management Policy
The purpose of the Asset Management Policy (Policy) is to outline how City of Newcastle (CN) will manage its assets throughout the asset lifecycle.
28/6/2022
Business Continuity Management Policy
This Policy outlines the City of Newcastle’s (CN) Business Continuity Management (BCM) Framework (the Framework) and measures that assist to: 1.1.1 minimise the impact of incidents, disruption and emergencies; 1.1.2 safeguard CN’s critical services and functions; and 1.1.3 support the effective return to normal operations and enhance capability and organisational resilience.
30/9/2021
Code of Conduct for Council Committee Members, Delegates of Council and Council Advisors
Our Code of Conduct sets the minimum requirements of conduct for Council Committee Members, Delegates of Council and Council Advisors in carrying out their functions (as prescribed by the Local Government (General) Regulation 2021).
22/2/2022
Code of Conduct for Councillors
Our Code of Conduct sets the minimum requirements of conduct for Councillors in carrying out their functions (as prescribed by the Local Government (General) Regulation 2021).
22/2/2022
Code of Conduct for Staff
Our Code of Conduct sets the minimum requirements of conduct for staff in carrying out their functions (as prescribed by the Local Government (General) Regulation 2021).
22/2/2022
Code of Meeting Practice
This Code of Meeting Practice is made under section 360 of the Local Government Act 1993 (the Act), the Local Government (General) Regulation 2021 (the Regulation) and incorporates the mandatory provisions of the prescribed Model Code of Meeting Practice for Local Councils in NSW (the Model Meeting Code).
5/7/2022
Community Grants Policy
This Policy provides a framework for the establishment and management of City of Newcastle’s (CN) Community Grants Program (CGP) in accordance with section 356 and section 377 of the Local Government Act 1993 (NSW).
13/12/2022
Community Infrastructure Incentives Policy
The purpose of this Policy is to enhance the delivery of community infrastructure to support urban renewal in the City of Newcastle (CN) through the provision of development incentives.
26/7/2022
Compliance and Enforcement Policy
The purpose of this Policy is to provide information to all internal and external stakeholders and interested parties about the City of Newcastle’s (“CN”) position on compliance and enforcement matters within the local government area.
28/2/2023
Council Property Lease and Licence Policy
This Policy outlines CN's management of Leases and Licences and provides CN with a framework to support the financially sustainable, equitable, fair and transparent management of Council Property, and establishes the terms for entering into Leases and Licences.
12/12/2023
Councillor Expenses and Facilities Policy
The provision of expenses and facilities enables Councillors to fulfil their civic duties as the elected representatives of City of Newcastle (CN). Expenses and facilities provided by this Policy are in addition to fees paid to Councillors, as set by Council and determined by the Local Government Remuneration Tribunal as per Section 241 of the Local Government Act 1993 (Act) and reviewed annually.
5/7/2022
Customer Complaints Handling Policy
The purpose of this Policy is to ensure that City of Newcastle (CN) handles Customer Complaints fairly, efficiently and effectively by responding in a timely, consistent and cost-effective way to issues raised by members of the public making a Customer Complaint; boosting public confidence and perception of the quality of the services provided by CN; and using complaint information to generate insights and inform quality improvements in services, information, and Customer Complaint handling.
13/12/2021
Data Breach Policy
The purpose of this Policy is to set out how CN will manage and report Eligible Data Breaches.
4/12/2023
Delegations and Authorisations Policy
The purpose of this Policy and the Register of Delegations and Authorisations is to establish a framework for delegating authority within City of Newcastle (CN) in a manner that facilitates efficiency and effectiveness and provides for a system of accountability.
8/8/2023
Donations Program Policy
Council acknowledges the contributions made by charitable organisations in the Local Government Area (LGA) and where possible commits limited funds to help these organisations achieve their objectives.
22/11/2022
Effective communication between Councillors and staff Policy
This policy provides a framework for CN Officers to assist and support Councillors, as elected members of the community, in exercising their civic duties honestly and with care and diligence in accordance with the Act. The policy provides guidance on appropriate, effective and timely processes for Councillors to obtain information and ensures an appropriate level of interaction between Councillors and CN Officers.
23/8/2022
Enterprise Risk Management Framework
The purpose of the Enterprise Risk Management (ERM) Framework is to establish a consistent and structured approach to risk management with the aim of assisting City of Newcastle to achieve its objectives and embed risk management in all key operational processes.
25/7/2022
Fraud and Corruption Prevention Policy
The purpose of CN's Fraud and Corruption Prevention Policy is to: a) Outline CN's approach to controlling Fraud and Corruption risk; b) Provide guidance on Fraud and Corruption management activities at CN; and c) Set a framework to prevent, detect, and respond to Fraud and Corruption.
22/6/2022
Future Fund Policy
The purpose of this Policy is to establish a City of Newcastle Future Fund, establish clear governance, oversight and accountability for the Future Fund, and ensure that all Future Fund related activities occur in accordance with legislative requirements.
28/2/2023
Housing Policy
The City of Newcastle (CN) is committed to increasing the range and supply of housing to meet the growing needs of the city, including affordable housing. The purpose of this Policy is to state CN's position and approach to facilitating a mix of dwelling types, tenures, and sizes to support the community's diverse needs as it grows and changes
13/12/2022
Investment and Borrowing Policy
The purpose of this Policy is to provide a framework for the investing and borrowing functions of City of Newcastle (CN).
12/12/2023
Managing Conflicts of Interest for City of Newcastle Related Development
This policy aims to manage potential conflicts of interest and increase transparency of the development assessment process for City of Newcastle (CN) related development applications, modification applications and review applications, and to meet the requirements of Sections 30B and 66A of the Environmental Planning and Assessment Regulation 2021.
28/7/2023
Media Policy
The purpose of this Policy is to ensure City of Newcastle (CN) provides consistent, accurate and timely communications through the media.
28/4/2022
Mobile Food Vending (Local Approvals) Policy
The purpose of this Policy is to provide the framework for the approval and the operation of mobile food vending vehicles in the Newcastle LGA.
28/2/2023
Newcastle Heritage Policy
The purpose of the Policy is to provide a statement of commitment by the City of Newcastle (CN) to the principles of heritage conservation.
22/11/2022
Outdoor Dining Policy
The purpose of the Outdoor Dining Policy is to provide the framework for the establishment and operation of outdoor dining and associated approval(s).
12/12/2023
Planning Agreements Policy
This Policy applies to planning agreements that Council may enter into with a developer who requests changes to the Newcastle Local Environmental Plan (LEP) through a Planning proposal or has made, or proposes to make, a Development application or application for a complying development certificate for land within the City of Newcastle Local Government Area (LGA).
2/6/2021
Procurement Policy
1.1 The purpose of the Policy is to provide a framework for all procurement at CN and to demonstrate that all public monies have been spent in line with community objectives and expectations.
13/12/2022
Public Interest Disclosures (Internal Reporting) Policy
The purpose of the policy is to encourage and facilitate the disclosure of wrongdoing by providing a framework for: receiving, assessing and dealing with disclosures of wrongdoing in accordance with the PID Act; and ensuring CN complies with the PID Act.
5/7/2022
Public Voice and Public Briefings Policy
The purpose of the Policy is to provide a framework to allow members of the public to address the Council on issues relevant to City of Newcastle’s (CN) functions.
22/11/2022
RMCC EMS – Environmental Policy
The purpose of this policy is to outline CN's commitment to the environment when delivering works under the RMCC. Our goal is to minimise the impact of CN's operations on the environment and provide leadership and direction for continuously improving our environmental performance.
24/8/2023
Sister Cities and Friendship Cities Policy
The purpose of this Policy is to facilitate the development and maintenance of effective international and domestic relations that promote and enhance City of Newcastle's (CN) vision to be an outstanding place to live, work, learn and play.
3/1/2024
Social Media Policy
The purpose of this Policy is to: a) Identify the parameters for managing City of Newcastle (CN)’s use of social media. b) Guide Councillors, CN Staff and CN Officials on personal and professional use of social media sites. c) Support CN’s use of social media as an essential communications channel and effective platform for engagement with the Newcastle community and more broadly.
23/8/2022
Special Business Rate Expenditure Policy
The purpose of this policy is to provide a framework for the management of City of Newcastle's special business rate program.
28/3/2023
Sponsorship Policy
This Policy provides a framework for the management of City of Newcastle’s (CN) Sponsorship Programs (SP) in a manner that is in accordance with section 356 and section 377 of the Local Government Act 1993 (NSW).
28/4/2022
Unreasonable Complainant Conduct Policy and Procedure
City of Newcastle (CN) is committed to being accessible and responsive to customers. Most customers who raise an issue or complaint with CN do so reasonably and responsibly, even when they may be frustrated or angry about the topic of their complaint. The purpose of this Policy is to manage cases where Complainants behave in ways that are inappropriate and unacceptable.
13/12/2021