Policies

  • Policies
Art Gallery Acquisitions and Deaccessioning Policy
The purpose of the policy is to provide a framework for the acquisition and de- accession of Works of Art in the Collection.
23/08/2022
Assessment of CN Related Development Applications Policy
The purpose of the Policy is to outline the process for the assessment and determination of City of Newcastle (CN) related Development Applications (DAs).
9/11/2021
Asset Management Policy
The purpose of the Asset Management Policy (Policy) is to outline how City of Newcastle (CN) will manage its assets throughout the asset lifecycle.
28/06/2022
Business Continuity Management Policy
This Policy outlines the City of Newcastle’s (CN) Business Continuity Management (BCM) Framework (the Framework) and measures that assist to: 1.1.1 minimise the impact of incidents, disruption and emergencies; 1.1.2 safeguard CN’s critical services and functions; and 1.1.3 support the effective return to normal operations and enhance capability and organisational resilience.
30/09/2021
Code of Conduct for Council Committee Members, Delegates of Council and Council Advisors
Our Code of Conduct sets the minimum requirements of conduct for Council Committee Members, Delegates of Council and Council Advisors in carrying out their functions (as prescribed by the Local Government (General) Regulation 2021).
23/09/2020
Code of Conduct for Councillors
Our Code of Conduct sets the minimum requirements of conduct for Councillors in carrying out their functions (as prescribed by the Local Government (General) Regulation 2021).
23/09/2020
Code of Conduct for Staff
Our Code of Conduct sets the minimum requirements of conduct for staff in carrying out their functions (as prescribed by the Local Government (General) Regulation 2021).
23/09/2020
Code of Meeting Practice
This Code of Meeting Practice is made under section 360 of the Local Government Act 1993 (the Act), the Local Government (General) Regulation 2021 (the Regulation) and incorporates the mandatory provisions of the prescribed Model Code of Meeting Practice for Local Councils in NSW (the Model Meeting Code).
5/07/2022
Collection Development Policy - Libraries
This Collection Development Policy has been developed as a planning tool to give direction and focus to the selection and collection practice that is consistent with the Library's draft strategic plan and the overall direction, goals and objectives of the Library. This policy contributes to City of Newcastle's Community Strategic Plan 2030 and the vision of a smart, liveable and sustainable city.
28/02/2018
Community Engagement Policy - Adopted 27 Novembe 2018
This Policy provides a rationale for the development and implementation of CN's internal and external engagement processes, in order to achieve: 2.1.1 Alignment with CN's priorities for service delivery; 2.1.2 Input into the Council's decision-making by providing mechanisms for understanding and responding to community opinions and perspectives; 2.1.3 Consistent and clear engagement practices; and 2.1.4 Enhancement of CN's reputation as an organisation that listens, responds to and engages with residents and stakeholders while making evidencebased decisions. 2.2 The Major Events and Corporate Affairs Unit provides advice and oversight of CN's formal community engagement activities. 2.3 This Policy in accordance with Section 8A of the Act aims to facilitate the provision of community input and feedback to enable the Council to make decisions and actively engage with their local communities. 2.4 Specific CN community engagement strategic directions and associated actions are provided in the City Marketing and Engagement Strategy 2018-2021.
5/12/2018
Community Grants Policy
This Policy provides a framework for the management of City of Newcastle's Community Grants Programs.
29/04/2022
Community Infrastructure Incentives Policy
The purpose of this Policy is to enhance the delivery of community infrastructure to support urban renewal in the City of Newcastle (CN) through the provision of development incentives.
26/07/2022
Compliance and Enforcement Policy
This Policy provides information to all internal and external stakeholders and interested parties about City of Newcastle’s (CN) position on compliance and enforcement matters in the local government area.
31/07/2019
Councillor Expenses and Facilities Policy
The provision of expenses and facilities enables Councillors to fulfil their civic duties as the elected representatives of City of Newcastle (CN). Expenses and facilities provided by this Policy are in addition to fees paid to Councillors, as set by Council and determined by the Local Government Remuneration Tribunal as per Section 241 of the Local Government Act 1993 (Act) and reviewed annually.
5/07/2022
Customer Complaints Handling Policy
The purpose of this Policy is to ensure that City of Newcastle (CN) handles Customer Complaints fairly, efficiently and effectively by responding in a timely, consistent and cost-effective way to issues raised by members of the public making a Customer Complaint; boosting public confidence and perception of the quality of the services provided by CN; and using complaint information to generate insights and inform quality improvements in services, information, and Customer Complaint handling.
13/12/2021
Donations Program Policy
Council acknowledges the contributions made by charitable organisations in the Local Government Area (LGA) and where possible commits limited funds to help these organisations achieve their objectives.
22/11/2022
Effective communication between Councillors and staff Policy
This policy provides a framework for CN Officers to assist and support Councillors, as elected members of the community, in exercising their civic duties honestly and with care and diligence in accordance with the Act. The policy provides guidance on appropriate, effective and timely processes for Councillors to obtain information and ensures an appropriate level of interaction between Councillors and CN Officers.
23/08/2022
Enterprise Risk Management Framework
The purpose of the Enterprise Risk Management (ERM) Framework is to establish a consistent and structured approach to risk management with the aim of assisting City of Newcastle to achieve its objectives and embed risk management in all key operational processes.
12/12/2016
Fraud and Corruption Prevention Policy
The purpose of CN's Fraud and Corruption Prevention Policy is to: a) Outline CN's approach to controlling Fraud and Corruption risk; b) Provide guidance on Fraud and Corruption management activities at CN; and c) Set a framework to prevent, detect, and respond to Fraud and Corruption.
22/06/2022
Housing Policy
The City of Newcastle (CN) is committed to increasing the range and supply of housing to meet the needs of the city, including affordable housing. The purpose of this Policy is to state CN's position and approach to facilitating a mix of dwelling types, tenures, and sizes to support the diverse needs of the community as it grows and changes.
3/11/2021
Investment and Borrowing Policy
The purpose of this Policy is to provide a framework for the investing and borrowing functions of Council.
18/08/2021
Media Policy
The purpose of this Policy is to ensure City of Newcastle (CN) provides consistent, accurate and timely communications through the media.
28/04/2022
Mobile Food Vending Vehicles - Local Approvals Policy
The purpose of the Policy is to provide the framework for the operation of mobile food vending vehicles in the City of Newcastle Local Government Area. The Policy sets out the relevant legislative requirements for safe food handling and preparation practices and establishes the on-street trading parameters.
9/04/2019
Newcastle Heritage Policy
The Policy recognises the importance and diversity of heritage, including: Aboriginal heritage; buildings; structures; precincts; streetscapes; monuments; memorials; moveable heritage; industrial and maritime relics; trees; archaeological sites and artefacts; items in institutional collections; and the cultural landscapes that comprise the environment of the Newcastle local government area.
23/03/2017
Newcastle Urban Forest Policy
The goals and objectives of this policy provide important directional statements that will guide the management of the Newcastle urban forest.
27/07/2015
Newcastle Waste Avoidance and Resource Recovery Policy
The purpose of this policy is to provide a strategic framework for the development of a sustainable waste avoidance and resource recovery strategy for the Newcastle City Council which will guide Council’s waste management and resource recovery activities.
6/12/2016
Outdoor Trading Policy
This policy applies to all applications for outdoor trading on roads or in public places (land other than a road) within the local government area.
26/08/2020
Planning Agreements Policy
This Policy applies to planning agreements that Council may enter into with a developer who requests changes to the Newcastle Local Environmental Plan (LEP) through a Planning proposal or has made, or proposes to make, a Development application or application for a complying development certificate for land within the City of Newcastle Local Government Area (LGA).
2/06/2021
Procurement Policy
The purpose of the Policy is to provide a framework for all procurement at CN and to demonstrate that all public monies have been spent in line with community objectives and expectations.
6/12/2016
Public Interest Disclosures (Internal Reporting) Policy
The purpose of the policy is to encourage and facilitate the disclosure of wrongdoing by providing a framework for: receiving, assessing and dealing with disclosures of wrongdoing in accordance with the PID Act; and ensuring CN complies with the PID Act.
5/07/2022
Public Voice and Public Briefings Policy
The purpose of the Policy is to provide a framework to allow members of the public to address the Council on issues relevant to City of Newcastle’s (CN) functions.
22/11/2022
Related Party Disclosures Policy
The policy provides a framework for the accurate reporting of Related Party Transactions within CN’s financial statements by outlining the obligations that Key Management Personnel must fulfil. Further, this ensures that KMPs are clearly informed and accountable for their disclosures.
3/06/2021
Social Media Policy
The purpose of this Policy is to: a) Identify the parameters for managing City of Newcastle (CN)’s use of social media. b) Guide Councillors, CN Staff and CN Officials on personal and professional use of social media sites. c) Support CN’s use of social media as an essential communications channel and effective platform for engagement with the Newcastle community and more broadly.
23/08/2022
Special Business Rate Expenditure
The purpose of this Policy is to provide a framework for City of Newcastle to expend Special Business Rate monies on Projects for the purpose of promotion, beautification and development of SBR Precincts, being: City Centre/Darby Street, Hamilton, Mayfield, Wallsend and New Lambton.
15/10/2019
Sponsorship Policy
This Policy provides a framework for the management of City of Newcastle’s (CN) Sponsorship Programs (SP) in a manner that is in accordance with section 356 and section 377 of the Local Government Act 1993 (NSW).
28/04/2022
Strategic Climate Change Policy
The Policy will provide the strategic framework for Council to manage its climate change vulnerability using a combination of adaption and mitigation strategies.
27/07/2015
Unreasonable Complainant Conduct Policy and Procedure
City of Newcastle (CN) is committed to being accessible and responsive to customers. Most customers who raise an issue or complaint with CN do so reasonably and responsibly, even when they may be frustrated or angry about the topic of their complaint. The purpose of this Policy is to manage cases where Complainants behave in ways that are inappropriate and unacceptable.
13/12/2021
Urban Water Cycle Policy
To protect, enhance, maintain and restore water resources, their associated ecosystems, ecological processes, biological diversity, water quality and their aesthetic and cultural values.
27/07/2015