Building & Environment
Quickly and easily report graffiti, illegal signage, unauthorised construction or environmental pollution. If urgent attention is required, call our customer service team at 02 4974 2000.
Building & construction Issues
Report illegal building works in your area.
Report building & construction issues
Pollution (Air, Land, Noise, Water)
We can assist in investigating environmental issues like noise, dust, odour and smoke.
Graffiti removal
Request the removal of graffiti from City of Newcastle owned properties, such as buildings, outdoor facilities or park and playground equipment.
Note: City of Newcastle does not handle graffiti removal on:
- Private property or public structures we do not own
- NBN Infrastructure (e.g. army green nodes or street cabinets)
- Ausgrid assets (e.g. substations, kiosks, power poles)
- Hunter Water assets (e.g. canals and open waterways)
- Transport for NSW assets (e.g. buses, ferries, rail, wharves and bus stop and traffic light signage)
Did you know? Graffiti vandalism is criminal activity. Report it to NSW Police to help increase local patrols. For immediate assistance, call Newcastle Police at 02 4929 0999 or report anonymously through Crime Stoppers at 1800 333 000.
Illegal signage
Report concerns about illegal signage or temporary advertising structures on public land.
Pollution incident notification - EPA
Notify us of any reportable pollution incident that is causing or threatening material harm, as required under Section 148 of the Protection of Environment Operations Act 1997.
Pollution incident notification
