Customer Request Form

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Is there an issue you'd like to report, a request for a service you'd like to make or information you need from City of Newcastle?

Simply fill in the form below. We need one issue or request for each submission.

For urgent matters, including those relating to public safety that require immediate attention, please call
02 4974 2000 for 24 hour assistance.

*denotes mandatory field

Suburbs listed are within the Newcastle Local Government Area. If you live outside the Newcastle LGA choose 'Other'.
One request per form
500 max characters - please use the Upload file feature below to attach longer submissions


Privacy Disclaimer

We are committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan.

Purpose: We will use the information to process your request.
Intended recipients: Authorised City of Newcastle Officers and its contractors or agents.
Supply: Voluntary.
Consequence of non-provision: We may not be able to process your request.
Storage and security: Information will be stored in accordance with City of Newcastle’s Records Management Policy.
Access: Contact us by phone on (02) 4974 2000 or attend the City Administration Centre.

* denotes mandatory fields