Request a Bulk Waste Service

Our kerbside pick-up service has a current wait time of four to six weeks.

Should you need to dispose of your bulk waste sooner, please consider requesting a digital self-haul voucher.

Please note:

  • Completion of this form does not constitute a booking.
  • Self-haul vouchers will be emailed to you or posted directly to the address for which they are requested, providing the entitlements for that property have not been exhausted.

If you would like to contact us directly, please call 02 4974 2000 between 8am and 5pm on weekdays (excluding public holidays).

Contact Details
Service Address
Service Request

Terms of Service

Only the person(s) residing at the property, be they tenant or owner-occupier, can organise a kerbside bulk waste collection or a self-haul voucher on behalf of that residence.

Self-haul vouchers:
  • Will be emailed to you or posted directly to the property for which they are requested
  • Can only be used by a person currently residing at that property
  • Will expire three months from the date of issue.
To use a self-haul voucher, you must:
  • Be able to transport your bulk waste to Summerhill Waste Management Centre yourself, or be a passenger in the vehicle transporting your bulk waste
  • Present proof of occupancy (e.g. driver licence) for the address printed on the voucher upon arrival at Summerhill Waste Management Centre.
Please refer to the acceptable bulk waste items list.

Privacy Disclaimer

City of Newcastle is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan.

Purpose: We will use the information to process your request.
Intended recipients: authorised City of Newcastle Officers and its contractors or agents.
Supply: voluntary.
Consequence of non-provision: We may not be able to process your request.
Storage and security: Information will be stored in accordance with our Record Management Policy.
Access: by contacting us by phone on (02) 4974 2000 or attending City of Newcastle's office.

* denotes mandatory fields