Council Directory

Here you will find a full list of City of Newcastle contacts across all departments, Councillors, our physical and postal addresses, phone numbers and our ABN number.

COVID-19 Update

Customer Service at the City Administration Centre is open. Consultations with our Duty Officer are available by appointment only and with Public Health Order restrictions in place. Please call 02 4974 2000 to book.

We encourage you to continue to connect with us by phone between 8am - 5pm, Monday to Friday on (02) 4974 2000, on web chat or via our Customer Request Form.

For more information on our services during COVID-19, please visit this page.

For the latest information and public health orders, see the NSW Health COVID-19 website.


City Administration Centre
12 Stewart Avenue
Newcastle West NSW 2302
Phone - 02 4974 2000
Customer Request Form

Postal address
PO Box 489
Newcastle NSW 2300

Business hours Monday to Friday 8:30am - 5pm
Telephone enquiries Monday to Friday 8am - 5pm


Driving and public transport
There are a range of on-street parking options within walking distance of 12 Stewart Avenue. Remember, you can use the EasyPark app to assist with locating and paying for paid parking.

There are also a range of public transport options available (bus, train, light rail).

ABN - 25 242 068 129

Works Depot
Turton Road Waratah (not open to the public) 02 4974 2000
Collection Services
Website Waste and Recycling in Newcastle
Waste collection, recycling / garbage account enquiries and new bins 02 4974 2000
Problems with your existing yellow kerbside recycling (privately operated) 02 4947 5699
After hours emergencies only
All departments 02 4974 2000
Ocean Baths
Website Ocean Baths in Newcastle
Merewether Ocean Baths 02 4963 5762
Newcastle Ocean Baths 02 4929 1500
Swimming Centres
Website Swimming Centres in Newcastle
Beresfield Swimming Centre (Council managed) 02 4978 4090
Lambton Swimming Centre (privately operated by BlueFit) 02 4952 5522
www.bluefit.com.au
Mayfield Swimming Centre (privately operated by BlueFit) 02 4960 0066
www.bluefit.com.au
Stockton Swimming Centre (privately operated by BlueFit) 02 4928 1589
www.bluefit.com.au
Wallsend Swimming Centre (privately operated by BlueFit) 02 4955 8899
www.bluefit.com.au
Blackbutt Reserve
Website www.newcastle.nsw.gov.au/Blackbutt-Reserve
Carnley Avenue Kotara - Administration 02 4904 3344
Stockton Beach Holiday Park
Website Stockton Beach Holiday Park
Pitt Street Stockton 02 4928 1393
Child Care Centre
Website Beresfield Child Care Centre
Beresfield - 6 Milton Street 02 4966 3150
Civic Theatre - King Street Newcastle
Website civictheatrenewcastle.com.au
Ticketing Office 02 4929 1977
Venue Hire 02 4974 2166
Companion Animals
Website Animals and Pets
CN Animal Management Facility - 75 Elizabeth Street
(Corner Elizabeth Street and Hannell Streets - Tighes Hill)
02 4974 2000
RSPCA Rutherford 02 4939 1555
Councillors
Website Newcastle Councillors
Lord Mayor Cr Nuatali Nelmes
mail@ncc.nsw.gov.au
02 4974 2000
Ward 1 - Emma White (ALP)
ewhite@ncc.nsw.gov.au
0409 191 875
Ward 1 - John Mackenzie (Greens)
jmackenzie@ncc.nsw.gov.au
0408 533 010
Ward 1 - John Church (IND)
jchurch@ncc.nsw.gov.au
0414 294 944
Ward 2 - Carol Duncan (ALP)
cduncan@ncc.nsw.gov.au
0428 423 670
Ward 2 - Kath Elliott (IND)
kelliott@ncc.nsw.gov.au
0412 003 272
Ward 2 - Brad Luke (LIB)
bluke@ncc.nsw.gov.au
0427 622 089
Ward 3 - Declan Clausen (ALP)
dclausen@ncc.nsw.gov.au
0419 212 207
Ward 3 - Andrea Rufo (IND)
arufo@ncc.nsw.gov.au
0428 020 121
Ward 3 - Peta Winney-Baartz (ALP)
pwinneybaartz@ncc.nsw.gov.au
0427 922 149
Ward 4 - Jason Dunn (ALP)
jdunn@ncc.nsw.gov.au
0418 923 437
Ward 4 - Allan Robinson (IND)
arobinson@ncc.nsw.gov.au
0418 894 389
Libraries
Website www.newcastle.nsw.gov.au/Library
Newcastle Region Library - Administration - Laman Street Newcastle 02 4974 5300
Digital Library at 12 Stewart Avenue Newcastle 02 4974 5300
Information and Research Centre 02 4974 5340
Local Studies / Family History 02 4974 5330
Adamstown - Brunker Road Corner Victoria Street 02 4904 3320
Beresfield - Corner Lawson and Ogivie Streets 02 4978 4070
City - Laman Street Newcastle 02 4974 5344
Hamilton - Corner James and Murray Streets 02 4974 1340
Lambton - Corner Morehead and Elder Streets 02 4904 3330
Mayfield - Hanbury Street 02 4974 6630
New Lambton - 93 Regent Street 02 4904 3340
Stockton - King Street 02 4920 1137
Wallsend - Bunn Street 02 4985 6680
Neighbourhood Centres
Elermore Vale - Croudace Road 02 4974 5033
Jesmond - 44 Mordue Parade 02 4979 8555
Maryland - 207 Maryland Drive 02 4955 8111
Newcastle Venues (including City Hall)
Website newcastle.nsw.gov.au/newcastle-venues
Information and Bookings email 02 4974 2166
Newcastle Art Gallery
Website www.nag.org.au
Laman Street Newcastle 02 4974 5100
02 4974 5114
Parking Meters
Website Parking Meters information
Faults and Enquiries 1300 373 077
Parking Compliance
Website Parking in Newcastle
Enquiries 02 4974 2000
Parks and Ovals
Ground Information website www.newcastle.nsw.gov.au/Groundinfo
Sportsground Enquiries 02 4974 2000
Park Bookings 02 4974 2000
Park and Sportsfield Maintenance 02 4974 2000
Newcastle Museum
Website www.newcastlemuseum.com.au
Corner Merewether Street and Workshop Way 02 4974 1400
Senior Citizens Centres
Community halls and centres website Community Halls and Senior Citizen Centres
All enquiries 02 4974 2000
Summerhill Waste Management Centre
Website Summerhill Waste Management
Off Minmi Road Wallsend 02 4985 6600
Site Operating Hours - Monday to Friday 7:30am - 5pm
Saturdays, Sundays and Public Holidays 9am - 3pm
Fort Scratchley Historic Site
Website www.fortscratchley.com.au
Group Tour Bookings 02 4974 2077
Events and Functions 02 4974 2996
Fort Scratchley Historic Society 02 4929 3066
Cemeteries
Website Newcastle Cemeteries
Enquiries for Wallsend, Stockton and Minmi 02 4974 2000
Beresfield Golf Course
All enquiries 02 4966 4665
Visitor Information Centre
Website www.visitnewcastle.com.au
430 Hunter St (former Civic Railway Station), Newcastle 02 4974 2109