Skip to main content
Please wait until 4pm to report a missed service, unless all other households in your street appear to have had that particular bin serviced.
Before reporting a missed service:
If your bin has not been serviced by 4pm, please complete our missed collection form or call:
Missed service requests must be lodged within two business days of your collection day, otherwise your bins will not be serviced until your next regular collection.
We endeavour to service missed bins within 72 hours of notification. Please leave your bin on the kerb until it has been emptied.
Enter your details to subscribe to our newsletters.
Thanks for subscribing!
City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.