Get it right on bin night

Help us to service your bins on collection day

• Present your bins on the kerbside by 5am on your collection day. If that sounds a bit early for your liking, you can put them out the evening before.
• Face the front of your bins towards the road, with the wheels facing towards your house.
• Try to space your bins one metre apart. This helps the lifting arm on our collection truck to reach in and pick up your bin.
• Avoid placing bins near—or behind—parked cars, trees or poles.
• Avoid placing your bins underneath low hanging powerlines or trees. Our truck needs to raise your bins high to tip them.
• Don't overload your bins. Our trucks can't lift your bins if they're too heavy.
• Don't overfill your bins—the lid should be able to close. Overflowing bins can create litter.
• Put the correct wastes in each bin. If our drivers identify contamination, you'll need to remove the non-complying items before we can service it.

After servicing, please remove your bins from the kerbside as soon as possible and store them within your property boundary until your next collection day.