Our collection team will arrive any time after 5am on your scheduled collection day.
On occasion, short delays may occur due to unforeseen circumstances, such as adverse weather, fleet outages, traffic or access issues.
If none of your bulk waste has been collected on your scheduled date, please leave it on the kerb. If we have not picked it up within three working days of your collection date, please notify us on 02 4974 2000.
If we only collected some of your bulk waste, you may have put out items we don't accept, or you may have exceeded the two cubic metre quantity limit. Please check your letterbox for a note, or call us on 02 4974 2000.