Skip to main content
City of Newcastle ratepayers can look forward to receiving a revamped rate notice in their mailbox or email inbox this July. In accordance with the Local Government Act, the new notice incorporates all the required information to ensure transparency. We also asked for customer feedback and redesigned the notice to enhance readability and comprehension. Our primary goal is to simplify the language used and address concerns regarding the use of colour.
In addition to design changes, we have introduced convenient online options to set up a direct debit, change your postal address or apply for a pensioner concession. While our Customer Service Team are available during business hours, these services are now accessible at your convenience, allowing you to complete them at a time that suits you.
A typical residential rates notice is made up of the following charges:
A typical business rates notice is made up of the following charges:
For Farmland properties the Ordinary Farmland Rate is payable. This is related to your property’s land value but is subject to a minimum of $1,176.70. The Hunter Catchment Contribution and the Domestic Waste Management Service Charge as referenced above are also levied on farmland properties.
The Fees and Charges Register outlines fees for all user-pay services, including car parking charges, swimming centre fees, footway restaurant fees, parks and recreational fees and building certificate fees.
Discover the impact of your rates on the services, initiatives, and projects in the city by reading our Rates Flyer. Gain valuable insights into how your contributions are shaping the development of our vibrant community.
City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.