Contact Us

We are available Monday to Friday from 8am to 5pm*.

Make a Request or Report an Issue
Complete a General Enquiry Form
Telephone 02 4974 2000
Talk to us on webchat from 8:30am to 4:30pm
Visit our Customer Service team from 8:30am to 5:00pm
Use our City of Newcastle App

*There will be changes to our services over the Christmas and New Year period. For more information, please view our Christmas Operating Hours.

Street address

12 Stewart Avenue, Newcastle West 2302

Postal address

PO Box 489 Newcastle 2300

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Claims against City of Newcastle

You can make a claim for compensation if you believe that City of Newcastle are legally responsible for personal injury or loss or damage to your property.

City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.