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Find answers to frequestly asked questions about rates below.
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Section 603 Certificates identify any debts such as rates or waste charges outstanding on a property and are usually required during the sale of the property.
Apply for a Section 603 Certificate
There is a fee of $90 payable for each Section 603 certificate.
The usual processing time is between 24-48 hours from the date of payment.
If you require a Section 603 Certificate within 24 hours an additional urgency fee of $87 applies.
The application can be emailed to email@example.com
Once the application has been lodged and reviewed by us, you will be contacted by our Customer Service team to make payment of the required fees.
Property purchasers may also want to apply for a Section 735A & 121ZP Outstanding Notices Certificate
View the current Fees and Charges Register.
HHow do I create an eNotices account?
Go to eNotices to register using the eNotice reference number on your latest notice.
How to Log in to eNotice
If you have already made an eNotices account, you can log in by selecting the log in button and entering your mobile number and password.
How to change your details or reset your password
Click on the 'Forgot your password' at https://newcastle.enotices.com.au and follow the prompts.
Can more than one person receive the rate notice?
Yes, the account holder can add multiple email addresses to a rate notice. The rates notice will be sent to all emails listed.
Can more than one person have the same property on their account?
Yes, multiple people can have the same property on their account. To ensure all account holders receive the notice, make sure to add all email addresses onto the rates notice.
If I register for eNotices will I still get a rate notice by post?
No, adding a property to an eNotices account means you will now receive rate notices by email only. If you receive your rates by email but wish to change back to post, remove the property from your account.
Can I view past notices?
Yes, you can go back and view old statements if you are registered for eNotices. Or if you are not registered, please contact us.
I am a real estate agent or interested party, can I add properties I manage?
Yes, agents (or solicitors/other relevant parties) can create an account and add properties using the unique code on the rates notice.
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City of Newcastle acknowledges that we operate on the grounds of the traditional country of the Awabakal and Worimi peoples.
We recognise and respect their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two hundred years of dispossession.
CN reiterates its commitment to address disadvantages and attain justice for Aboriginal and Torres Strait Islander peoples of this community.